Shipping Policy

At jadela Store, we aim to ensure a smooth and timely delivery process for all our customers. Please review the details of our shipping policy below:

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Shipping Times

• Orders will be processed within 3-5 working days (Monday to Saturday) after they are placed.
• Once processed, your order will be shipped via our trusted third-party logistics partners.
• Orders will be delivered within 3-5 business days for all serviceable PIN Codes.
• Shipping times may vary depending on the delivery location and courier partner.

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Shipping Locations

• We currently ship to most locations across India, excluding a few pin codes where delivery services are not yet available. We are actively working to expand our coverage to these areas.

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Shipping Charges

• Free Shipping: Applicable on orders of ₹1000 or more.
• Flat Shipping Rate: A minimal charge of ₹50 is applied to orders below ₹1000.

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Order Tracking

Once your order is shipped, you will receive a confirmation email with the tracking details, including:

1. Tracking Number: A unique number assigned to your shipment.
2. Tracking Link: A direct link to track your order’s status with the logistics partner.
3. You can also check your order details at the My Account section of the website.

How to Track Your Order:

1. Click on the tracking link provided in the email/SMS.
2. Enter your tracking number (if required).
3. View the real-time status and estimated delivery date of your order.

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If you have any questions about shipping or need assistance, please feel free to contact us at support@faithwaystore.com. Thank you for shopping with Faithway Store!